Frequently Asked Questions

 

How long will it take for my order to arrive?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx or UPS. Product will be shipped within 48 business hours. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

Where do I get the app?

Google Play Store → https://play.google.com/store/apps/details?id=com.yc.dayband

Apple Store → https://apps.apple.com/us/app/dayband/id1461078333

How easy is the Apex Pulse Track Setup?

While the technology is quite complex, the device itself is rather easy to use. In fact, even someone who isn't experienced with bands won't have any problems operating Apex Pulse Track.

Does Apex Pulse Track monitor heart rate?

Yes.Monitor your heart rate, ECG, blood pressure, blood oxygen, and sleep as you go about your day or night. Simply look at your wrist and see what’s going on.

Does it track steps?

See your steps, flights of stairs, and walking or running distance. Then, track your calories and see a workout analysis to know if you’re keeping your weight down. Even get notifications when you’ve been inactive for too long!

How do you view your fitness data?

Your own health data and HRV analysis is sent directly to your smartphone. You can stay informed about your body and use the data to prevent serious illness, or make positive changes.

Is the Apex Pulse Track waterproof?

Yes. You can use your Apex Pulse Track Fit band while you’re swimming, taking a shower, exercising, or anything else. The IP67 waterproof standard lets you keep it underwater up to 50 meters.

How big is the Apex Pulse Track?

Weight: 2.5 grams

Display Screen: 0.96 inch

Does it have message notifications?

Yes you can connect with Bluetooth to your phone. You can receive calls, see missed calls, view your calendar, get SMS and messages and notifications from Facebook, WhatsApp, Instagram, and Twitter - directly from your wrist.